JingleRing - North Pole Support
- JingleID The JingleID is a unique code used by our Claus performers to match their Fans with them. Please start here for quest...
- Order Support Need help placing or changing an order? Please start here.
- Personalizing Your JingleRing Learn how to personalize the experience so we match you with your ideal Claus performer, provide Child Info, and Invi...
- The JingleRing Virtual Experience You've successfully booked your JingleRing and invited your guests. Now it's show time with Santa and/or Mrs. Claus!
- International (Outside USA) Common questions for customers who reside outside the USA.
- Military Customers AAFES customers can find answers to common questions here.
- General FAQ's Have a general question about JingleRing?
- Can I change my JingleID once I have registered with it?
- I'm being blocked from using Safari - what are my options?
- I can't hear or see Claus and/or got disconnected.
- Help! I'm logged in but Claus never appeared. Now what?
- Why/how do I need/give permission to the browser to use my camera & microphone?
- What are the approved web browsers for JingleRing?
- How do I login/access my JingleRing when it's time to get started?
- I've booked my JingleRing, now what?
- Help! My kids are having a meltdown or we're running late!
- When / How will I get my access link for my JingleRing?
- Do you offer a US Military discount?
- Will I receive a video or pictures with Santa?