Congratulations on booking your JingleRing Live Virtual Experience! We know you and your family are going to love it!
Here's what to expect next:
- Please take a few minutes to personalize the experience by completing the Children(s) Info under My Visits. All information is optional but there to give Claus magical tips to use on the JingleRing session. Please note: You have until 4 hrs before your JingleRing to personalize the experience.
- Be sure to invite up to four (4) Guests to join your JingleRing session! We want this to be a wonderful family moment. For best results please invite guests at least 24 hrs before your time slot.
- Please keep an eye out for emails from us leading up to your JingleRing. We will be staying in touch with reminders and tips on how to have the very best experience. You might want to make sure your email client knows not to put our emails in Junk mail.
- Within 48 hrs of your JingleRing we will send a reminder with your visit details.
- Two (2) hours prior to your Live JingleRing we will email you and your guests you access codes. Host families will also find a Join button on their My Visits page in their Account.
- Very important - You and your guests must use an approved browser. Only Chrome, Edge, & Firefox please, NO Safari.
- Very important - No mobile phones on cellular connections. Please - WIFI only.
- Have fun and remember you are being recorded so we can provide a keepsake video and pictures with Santa!
- You will have the opportunity to add a gratuity for your Claus after your JingleRing. Even Santa & Mrs. Claus enjoy a little love and appreciation for a job well done!