We understand that sometimes your plans may change and we will do our best to help. However, please note the following from our Terms of Service.
REFUND AND CANCELLATION POLICY
When you place your order with JingleRing you are booking the services of someone who is therefore unable to serve another customer. You agree and understand to the following:
Cancellation Window & Refund Policy
|30+ days from service||Reschedule* at no charge or refund.|
|15 to 29 days from service||Reschedule* at no charge.|
|0 to 14 days from service||No reschedule or refund|
*Rescheduling a JingleRing may not be possible. If we are unable to reschedule your JingleRing, at our discretion, we may issue a credit or refund.
You may also find additional information here if you are running late for your JingleRing.